Shipping Policy


Our Shipping Policy was last updated on 23 September 2022

Interpretation and Definitions

Interpretation


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions


For the purposes of this Disclaimer:


  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Simplex Marketing (M) Sdn Bhd

  • "Goods" refers to the items offered for sale on the Service.

  • "Orders" means a request by You to purchase Goods from Us.

  • "Service" refers to the Website.

  • "Website" refers to Simplex EasyStore, accessible from https://simplexmarketing.easy.co/

  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


Thank you for visiting and shopping at https://simplexmarketing.easy.co/. The following terms and conditions constitute our Shipping Policy. This Shipping was generated by TermsFeed Shipping Policy Generator.

Domestic Shipping Policy

Shipment processing times


All Orders are processed within 2-30 business days depending on the stock quantity, due to global chip shortage, products pending from Canon would delay thus delaying the orders. Orders are not shipped or delivered on weekends or holidays.


If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates


Shipping charges for Your Orders will be calculated and displayed at checkout.


  • Shipping method: NinjaVan
    Shipment cost: Fluctuate + Weight factor
    Estimated delivery time: 3-5 business days


  • Shipping method: PosLaju 
    Shipment cost: Fluctuate + Weight factor
    Estimated delivery time: 3-5 business days


  • Shipping method: LalaMove
    Shipment cost: RM 6X+

Estimated delivery time: Same day delivery


Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses


https://simplexmarketing.easy.co/ ships to addresses within the Malaysia, Malaysia Territories and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking


You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.

Customs, Duties and Taxes


https://simplexmarketing.easy.co/ is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages


https://simplexmarketing.easy.co/ is not liable for any products damaged or lost during shipping and man made damages after delivery. If You received Your Order damaged, please contact the shipment carrier to file a claim.We are not liable damages done by shipment carriers. We are liable if products had technical or manufacturer errors 2 days after purchasing date.


Please save all packaging materials and damaged goods before filing a claim.


Contact Us


If you have any questions about this Shipping Policy, You can contact Us: